What are Unified Communications (UC) Clients?

                             The unified communications industry was borne from the notion that collaboration had become unnecessarily ineffective and frustrating.  Employees had to access multiple applications, resources, hardware and systems to collaborate and communicate efficiently. Obviously this approach wasted time, energy and money and a complete overhaul was well overdue.  

The unified communications (UC) client was the telecom industry’s answer to combining chat, sms, voice, video, filesharing, scheduling, user status, extension transfers, and more. UC Clients streamline all of your employees communications and collaborations tools into one easy-to-use software platform allowing your employees to communicate with flexibility- how, where, and when they want to.  By integrating all of the systems that they use to collaborate and communications, users stopped switching between multiple apps, devices, and screens. 

 UC Client helps analog / IP extension user a seamless integration with his computer. User gets pop up with caller details on his PC screen, missed  calls list, click to call functionality (missed call & address book) from the PC. Status of all other extensions (idle, ringing, busy etc. (BLF)), dashboard, and call logs are also available.